Terms of Use

1. Accounts

• You must provide accurate and complete information when creating an account.
• You are responsible for keeping your password confidential and for all activity under your account.
• Individual customer accounts are active immediately. Dealer accounts are reviewed by our team and remain pending until approved.
• We may suspend or disable accounts that violate these Terms or are used fraudulently.

2. Dealer Accounts

Dealer pricing is a benefit reserved for approved businesses. We may request business details to verify a dealer application, may reject applications at our discretion, and may revoke dealer pricing if the account is misused (for example, reselling at prices that harm the brand or sharing dealer access with unauthorized parties).

3. Orders and Pricing

• All product prices are shown in the currency displayed on the site and may change without notice.
• Placing an order is an offer to purchase; we may cancel or refuse any order, including in cases of pricing errors, stock unavailability, or suspected fraud.
• Currently, orders are fulfilled via Cash on Delivery. Payment is due upon delivery of your items.
• Product images and specifications are provided for reference; minor variations may occur.

4. Delivery

We aim to deliver orders to the address you provide within the estimated timeframe communicated at checkout or by our team. Delivery times are estimates and may vary due to location, stock availability, or circumstances outside our control.

5. Returns and Warranty

Products may be covered by the manufacturer's warranty where applicable. If an item arrives damaged or does not match your order, please contact us promptly so we can arrange a replacement, repair, or refund in accordance with our return process.

6. Acceptable Use

• Do not use the site for any unlawful purpose or to attempt unauthorized access to our systems.
• Do not submit false information when registering an account or placing an order.
• Do not copy, resell, or scrape our catalog content without permission.

7. Limitation of Liability

To the fullest extent permitted by law, OnLine Telecom is not liable for indirect, incidental, or consequential damages arising from your use of the site or products purchased through it, beyond the value of the relevant order.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of the site after changes are posted means you accept the updated Terms.

9. Contact Us

Questions about these Terms can be sent to info@online.com.ps or by phone at +970 9 267 5248.